Accessibility Statement

Close With Ciro is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment to WCAG 2.1 AA

We strive to ensure that our website is accessible to individuals with disabilities and conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to provide an inclusive experience for all visitors, regardless of their abilities or the assistive technologies they use.

WCAG 2.1 Level AA is internationally recognized as the standard for web accessibility and covers a wide range of recommendations for making web content more accessible to a wider range of people with disabilities, including accommodations for blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.

Accessible Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard alone. Focus indicators are visible when tabbing through the page.
• Screen Reader Compatibility: Our website is designed to work with popular screen readers including JAWS, NVDA, VoiceOver, and TalkBack. ARIA landmarks and labels are used where appropriate.
• Alternative Text: Images include descriptive alt text so screen readers can convey the content of visual elements.
• Color Contrast: Text and background colors meet WCAG AA contrast ratio requirements for readability.
• Responsive Design: Content adapts to different screen sizes, orientations, and zoom levels for comfortable viewing on any device.
• Clear Navigation: Consistent navigation structure and logical heading hierarchy throughout the site.
• Reduced Motion Support: Animations are automatically disabled or reduced for users who have indicated a preference for reduced motion in their system settings.
• Semantic HTML: Proper HTML elements are used to convey structure and meaning, improving compatibility with assistive technologies.

Assistive Technology Support

If you need assistance accessing our website content or completing a loan application due to accessibility barriers, please contact us directly. Our team is happy to assist you through alternative methods, including:

• Phone consultations in English or Spanish
• In-person meetings at our Mountainside, NJ office
• Document assistance and form completion support
• Alternative format materials upon request
• Extended time for online form submissions

Contact for Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you seek in an accessible format.

Ongoing Efforts

We are committed to continuous improvement and take the following steps to maintain and enhance accessibility:

• Regular auditing of our website against WCAG 2.1 AA guidelines
• Testing with various assistive technologies including screen readers and keyboard-only navigation
• Incorporating accessibility best practices into our development workflow
• Training our staff on accessibility standards and inclusive communication
• Seeking and incorporating feedback from users with disabilities

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or links to external websites may not be fully under our control. We encourage our partners to maintain accessible platforms and are committed to working with them to improve accessibility where possible.